Return & Refund Policy
Key Details
Return Period:30 days from delivery date
Restocking Fee:None
Refund Processing:Up to 7 days
Return Shipping:Paid by the customer
Exchanges:Accepted within 30 days
Return Process
Items can be returned within 30 days of delivery. To initiate a return, contact us at support@logan-newyork.com. Returned items must be unused, unworn, and in original packaging with all tags attached.
Refund Process
Once returned items are inspected, refunds will be processed to the original payment method within 7 days. No restocking fees apply.
Exchanges
To request an exchange, email us at support@logan-newyork.com. Exchanges are available within 30 days for unused items.
Cancellations
Orders may be cancelled before processing by emailing support@logan-newyork.com. Once prepared for shipping, cancellation cannot be guaranteed.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please send photos to support@logan-newyork.com. A replacement will be arranged promptly.
Business Information
- Trading Name
- Logan New York (operated by LTS Commerce LLC.)
- DUNS Number
- 232466632
- Address
- 30 N Gould St Ste R
Sheridan, Wyoming
82801 - Business Hours
- Monday to Friday, 9:00 - 8:00 PM ET
- support@logan-newyork.com
- Phone Number
- +1 307 310 5533