Shipping Policy
Shipping Policy
Key Info
Order Cut-Off:4:00 PM ET
Processing Time:1–2 business days (Mon–Fri)
Transit Time:2–4 business days (Mon–Fri)
Cost:Free shipping on all U.S. orders
Order Handling
After checkout, you’ll receive an order confirmation. We prepare most orders within 1–2 business days. A shipping confirmation with tracking follows once your parcel is dispatched.
Delays & Tracking
If your order exceeds the processing + transit window, please allow an additional 2 business days and check your tracking. Still need help? Email support@logan-newyork.com.
Address Accuracy
Please ensure your address is correct at checkout. We aren’t responsible for delays or losses due to incomplete or incorrect addresses.
Damaged or Missing Items
If your package arrives damaged or items are missing, contact us within 3 days of delivery with photos and your order number so we can assist quickly.
Questions? Visit our Contact page.